Returns and Refunds Policy

Statutory withdrawal right

Under French consumer law, you have a statutory 14-day withdrawal period from receipt of your order, subject to legal exceptions, including certain unsealed goods that cannot be returned for hygiene reasons.

90-day money-back commercial guarantee

In addition to your statutory rights, The Instant Nails offers a 90-day commercial guarantee from receipt of the order. Contact contact@theinstantnails.com with your order number before returning an item. This commercial guarantee does not replace or limit your statutory rights. Current detailed conditions are available in our official refund policy.

Return procedure

1. Email us with your order number and reason for the request.
2. Wait for return approval and instructions.
3. Send the item to the address provided by our team.

Damaged or incorrect item

Contact us promptly with your order number and photographs so we can offer an appropriate solution.